To access your account
or reactivate your expired membership
     Log in

  • Join CATCH
    • As an individual
    • As an organisation
  • About CATCH
    • About CATCH
    • CATCH news
  • Our partners
  • Contact us
Log in

This Cookie Policy was last updated on June 19, 2024 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.catchconnect.org (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Facebook, Twitter and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter and Instagram. This content is embedded with code derived from Facebook, Twitter and Instagram and places cookies. This content might store and process certain information for personalized advertising.

Facebook, Twitter and Instagram are located in the United States.

6. Placed cookies

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
WP_DATA_USER_*
Expiration
session
Function
Store user preferences
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users
Name
wp-api-schema-model*
Expiration
session
Function
Name
wp_lang
Expiration
session
Function
Store language settings
Name
WP_PREFERENCES_USER_*
Expiration
persistent
Function
Store user preferences

Google Analytics

Statistics, Functional

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_gid
Expiration
1 day
Function
Store and count pageviews
Name
_gat_gtag_UA_*
Expiration
1 minute
Function
Store a unique user ID

Functional

Name
_gat_UA-*
Expiration
session
Function
Provide technical monitoring

Crazy Egg

Statistics, Marketing, Functional

Usage

We use Crazy Egg for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Crazy Egg Privacy Statement.

Purpose pending investigation

Name
_CEFT
Expiration
1 year
Function
Name
cer.s
Expiration
Function
Name
is_returning
Expiration
5 years
Function
Name
sharing_*
Expiration
30 minutes
Function
Name
referrer-tracked
Expiration
session
Function
Name
first_snapshot_url
Expiration
1 year
Function
Name
expire_time
Expiration
55 minutes
Function
Name
cean_asoc
Expiration
1 year
Function
Name
celi
Expiration
session
Function
Name
cehc
Expiration
session
Function
Name
cean
Expiration
1 year
Function
Name
ceac
Expiration
1 year
Function
Name
ce2ab
Expiration
5 years
Function
Name
ce_signup_partner
Expiration
1 year
Function
Name
ce_signup_flow
Expiration
1 year
Function
Name
ce_login
Expiration
1 year
Function
Name
_crazyegg_session
Expiration
session
Function
Name
_ceg_u
Expiration
Function
Name
_ceg_s
Expiration
Function
Name
_ceir
Expiration
5 years
Function
Name
_ceg.s
Expiration
3 months
Function

Statistics

Name
cer.v
Expiration
30 days
Function
Provide fraud prevention

Marketing

Name
u
Expiration
3 months
Function
Name
s
Expiration
3 months
Function
Name
_ceg.u
Expiration
3 months
Function

Functional

Name
gdpr_consent
Expiration
1 year
Function
Store cookie consent preferences

Atlassian Jira Servicedesk

Statistics

Usage

We use Atlassian Jira Servicedesk for customer support management. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
ajs_anonymous_id
Expiration
1 year
Function
Store last visit

Purpose pending investigation

Name
ajs_user_id
Expiration
Function
Name
ajs_group_id
Expiration
Function

Facebook

Marketing, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

Hotjar

Statistics, Functional

Usage

We use Hotjar for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistics

Name
_hjid
Expiration
1 year
Function
Store a unique user ID

Functional

Name
_hjTLDTest
Expiration
session
Function

WP Engine

Statistics

Usage

We use WP Engine for website hosting. Read more

Sharing data

For more information, please read the WP Engine Privacy Statement.

Statistics

Name
__utmzz
Expiration
8 months
Function

Purpose pending investigation

Name
rtk_gdpr_c
Expiration
session
Function
Name
rtkuuid
Expiration
session
Function
Name
rtk_gdpr_a
Expiration
session
Function
Name
rtk_p
Expiration
session
Function
Name
rtk_sid
Expiration
session
Function
Name
rtk_rps
Expiration
session
Function
Name
rtk_sat
Expiration
session
Function

Zopim

Functional

Usage

We use Zopim for chat support. Read more

Sharing data

For more information, please read the Zopim Privacy Statement.

Functional

Name
__zlcmid
Expiration
persistent
Function
Store a unique user ID

Google reCAPTCHA

Marketing, Functional

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Functional

Name
_grecaptcha
Expiration
6 months
Function
Provide spam protection

PayPal

Functional

Usage

We use PayPal for payment processing. Read more

Sharing data

For more information, please read the PayPal Privacy Statement.

Functional

Name
ts_c
Expiration
3 years
Function
Provide fraud prevention
Name
__paypal_storage__
Expiration
persistent
Function
Store account details
Name
nsid
Expiration
session
Function
Provide fraud prevention
Name
enforce_policy
Expiration
1 year
Function
Store privacy preferences
Name
tsrce
Expiration
3 days
Function

Dailymotion

Functional, Marketing

Usage

We use Dailymotion for video display. Read more

Sharing data

For more information, please read the Dailymotion Privacy Statement.

Functional

Name
ts
Expiration
13 months
Function
Provide load balancing functionality
Name
dm-euconsent-v2
Expiration
6 months
Function
Store cookie consent preferences
Name
client_token
Expiration
12 hours
Function
Provide functions across pages
Name
hist
Expiration
13 months
Function
Store the user’s usage history
Name
dmvk
Expiration
session
Function
Store performed actions on the website

Marketing

Name
damd
Expiration
1 year
Function
Provide ad delivery or retargeting
Name
v1st
Expiration
13 months
Function
Store a unique user ID

Tawk

Functional

Usage

We use Tawk for chat support. Read more

Sharing data

For more information, please read the Tawk Privacy Statement.

Purpose pending investigation

Name
__tawkuuid
Expiration
Function
Name
TawkConnectionTime
Expiration
Function

Functional

Name
twk_*
Expiration
session
Function

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics-anonymous
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_consent_status
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_choice
Expiration
365 days
Function
Store if a message has been dismissed
Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed

Wistia

Statistics

Usage

We use Wistia for video display. Read more

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name
wistia-video-progress-*
Expiration
persistent
Function
Store if the user has seen embedded content

Purpose pending investigation

Name
wistia
Expiration
Function

LearnDash

Purpose pending investigation

Usage

We use LearnDash for video display. Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
learndash-video-progress-*
Expiration
Function

Microsoft Clarity

Statistics, Marketing

Usage

We use Microsoft Clarity for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Microsoft Clarity Privacy Statement.

Statistics

Name
_cltk
Expiration
Function
Store and track interaction
Name
_clsk
Expiration
1 day
Function
Store and combine pageviews by a user into a single session recording

Marketing

Name
_clck
Expiration
1 year
Function
Store a unique user ID
Name
ANONCHK
Expiration
Function
Name
MUID
Expiration
1 year
Function
Store and track visits across websites

LiveChat

Functional, Marketing

Usage

We use LiveChat for chat support. Read more

Sharing data

For more information, please read the LiveChat Privacy Statement.

Functional

Name
__oauth_redirect_detector
Expiration
2 years
Function
Store a unique user ID

Marketing

Name
__lc_cst
Expiration
2 years
Function
Store and track a visitor’s identity
Name
__lc_cid
Expiration
2 years
Function
Store and track a visitor’s identity

Vimeo

Statistics

Usage

We use Vimeo for video display. Read more

Sharing data

For more information, please read the Vimeo Privacy Statement.

Statistics

Name
__utmt_player
Expiration
10 minutes
Function
Store and track audience reach
Name
vuid
Expiration
2 years
Function
Store the user’s usage history

Twitter

Purpose pending investigation

Usage

We use Twitter for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Twitter Privacy Statement.

Purpose pending investigation

Name
local_storage_support_test
Expiration
Function
Name
metrics_token
Expiration
Function

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
portal_user
Expiration
Function
Name
opt_in_consent
Expiration
Function
Name
selected_level
Expiration
Function
Name
twk_token
Expiration
Function
Name
twk_597f4b184471ce54db651e3f
Expiration
Function
Name
adaptive_image
Expiration
Function
Name
wp_emember_313e251e782c7d659d7ee23378ba26d8
Expiration
Function
Name
pactdisclaimer
Expiration
Function
Name
wp-autosave-block-editor-post-2539
Expiration
Function
Name
wp-autosave-block-editor-post-4420
Expiration
Function
Name
loglevel
Expiration
Function
Name
wp_emember_54a4720530636ff0efa0a8f0b07a540e
Expiration
Function
Name
wp-postpass_*
Expiration
Function
Name
twk_uuid_*
Expiration
Function
Name
previousNav
Expiration
Function
Name
wp-autosave-block-editor-post-1311
Expiration
Function
Name
learndash-video-progress-148e2756a31d3283533d5edb255f61d5
Expiration
Function
Name
learndash-video-progress-e8d98982ec10622ea928c53a8617dbcb
Expiration
Function
Name
learndash-video-progress-1915664eb7f7f36f145d74a7ae5ece3f
Expiration
Function
Name
learndash-video-progress-09164803f1d35911bb9bc8fbd8664857
Expiration
Function
Name
wp-autosave-block-editor-post-9427
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
__cf_bm
Expiration
Function
Name
WP_PREFERENCES_USER_5507
Expiration
Function
Name
wp-autosave-block-editor-post-821
Expiration
Function
Name
wp-autosave-block-editor-post-11901
Expiration
Function
Name
wp-autosave-block-editor-post-6616
Expiration
Function
Name
wp-autosave-block-editor-post-auto-draft
Expiration
Function
Name
WP_PREFERENCES_USER_7172
Expiration
Function
Name
wp-autosave-block-editor-post-12048
Expiration
Function
Name
slider-2
Expiration
Function
Name
learndash-video-progress-0463589892cb38c0d5fd75377f44fbb6
Expiration
Function
Name
learndash-video-progress-b4874668232584684e18c53aa44b94c5
Expiration
Function
Name
learndash-video-progress-685a47ae23ca8ec6b8a5be4f0f19dc2a
Expiration
Function
Name
reviewBoxincorrecttrue
Expiration
Function
Name
reviewBoxsolvedtrueincorrecttruesolvedtrueincorrecttrue
Expiration
Function
Name
reviewBoxsolvedtruecorrecttrue
Expiration
Function
Name
wp-settings-5507
Expiration
Function
Name
wp-autosave-block-editor-post-10802
Expiration
Function
Name
cookieyes-consent
Expiration
Function
Name
pum-12396
Expiration
Function
Name
pum-12833
Expiration
Function
Name
multiFbc
Expiration
Function
Name
topicsLastReferenceTime
Expiration
Function
Name
adobeCleanFontAdded
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

PACT
7 Southern Court,
South Street, Reading, RG1 4QS

United Kingdom
Website: https://www.catchconnect.org
Email: catch@ex.compactcharity.org
Phone number: 0300 456 4800

This Cookie Policy was synchronised with cookiedatabase.org on May 1, 2024.

Address:

7 Southern Court,
South Street, Reading, RG1 4QS

Telephone:

0300 456 4800

Email:

catch@pactcharity.org

Navigation

  • Contact us
  • Declaration of Accessibility
  • Disclaimer
  • Frequently asked questions
  • Individual subscription terms and conditions
  • Privacy Notice
  • Safeguarding
  • Sitemap
  • Terms and conditions
  • Cookie Policy (UK)
Contact the CATCH team





    * indicates a compulsory field

    © PACT_2025 | Registered Charity No. 285214 | Company No. 1636098 | Registered Office: 7 Southern Court, South Street, Reading RG1 4QS